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email & social media

 

this package is designed to

Amplify your customer engagement through email marketing and social media

 

Here's how we'll make it happen.

Engage With Your Community

  • Build and send custom-designed email newsletters

  • Create and roll out customer referral/loyalty program

  • Set up Facebook group for exclusive customer content

Grow Social Media Accounts

  • Identify effective, relevant hashtags based on business goals

  • Design branded social media post templates and graphics

  • Provide Facebook & Instagram account guidance & growth

 Enhance Your Online Presence

  • Modify website design to integrate social media feeds
  • Optimize your social media profiles & settings

  • Revamp social media banner images and bios 

Implement Marketing Strategy

  • Create an organic social marketing plan for your business

  • Measure and improve performance using social analytics

  • Use digital tools to boost customer engagement


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2-month process

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weeks 1-2

Brand & Content Prep

During our first two weeks, we'll learn about your brand, prepare your site, and compile/create content.

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weeks 3-6

Content Launch

We'll hit the ground running in weeks 3-6 by getting some content online & launching our engagement programs.

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weeks 7-8

Analyze & Strategize

In phase 3, we'll review your email and social media analytics, measure our progress, and hone in on the successful strategies.


Frequently Asked Questions

+ How do I sign up for this package?

Head over to our get started page, submit your information, and book an intro call with us. Once we confirm that we're a good fit for partnership, we'll roll forward with the process. We're so excited to work with you!

+ What platforms do you work with for this package?

We'll utilize Instagram, Facebook, Pinterest, Mailchimp, your website, and a few other key social analysis tools to engage with your audience.

+ What do I need to qualify for this package?

All you need to have is a current website, the availability to jump on a weekly call, and an open mind! The rest will come from us.

+ What deliverables does this package include?

In addition to our services, you're guaranteed to receive at least 2 custom-designed email newsletters and 2 social media post templates over the course of the agreement. However, these numbers can be adjusted based on where you'd like us to focus and your agreement term.

+ Who will I be working with?

We're a two-person squad here at Torchform, so you'll be working directly with Gary and Carrie throughout the process!

+ How do payments work?

The package fee will be charged on a monthly basis prior to the current month's work. Your first payment will be due upon contract signature.

+ Can I cancel the package after getting started?

All Torchform packages are non-cancellable and non-refundable due to our signifcant time investment in your project.

+ What results will this package produce?

Our results vary based on client and industry, but we guarantee that you'll see a meaningful boost in your customer engagement metrics by the end of month 2.

+ How long will it take to see results?

Our website/social profile optimization services will make an impact during the first month, while our creative services are intended to show measurable results during weeks 4-8. Overall, this package is designed to grow your customer engagement across all channels over the course of the agreement and beyond.

+ Do you offer digital advertising?

Yes! We can certainly add digital advertising to your customer engagement package. Select "custom package" from the dropdown on our get started page and write "customer engagement + digital advertising" in the message to learn more about this setup.